Tuesday, August 23, 2022

Nelson Tasman Emergency Management

Nelson Tasman Emergency Management


22August 2022

Kia ora everyone! Before we leap into today's update we wanted to acknowledge that there are a lot of people out there doing it really tough at the moment. 

We appreciate your patience, your flexibility and your resilience and would like to thank you for your support in the response thus far. 

With the State of Emergency in Nelson Tasman extended for a further week through to Wednesday 31 August, we still have a lot of work to do ahead.



The Incident Information Centre will remain at the Trafalgar Centre until 6:30pm tomorrow evening, Tuesday 23 August. From Wednesday 24 August this will then move to the former iSite building Millers Acre Centre, Nelson. Hours will remain the same from 8:30am to 6:30pm. 

Insurance Council, EQC and other insurers, WINZ, Primary Health, Red Cross and IRD will be present on-site. 


SH6 Rocks Road remains closed. An update on the road status will be provided tomorrow, Tuesday 23 August. 

SH6 Bayview to Hira is open to residents only.  

Moana Ave remains closed due to a slip. The alternative route goes through Waimea Road and the centre of town. 


SH60 Bird Hill will be closed between Takaka and Collingwood from 4-6pm tonight, Monday 22 August. It will then open overnight from 6pm-7am. 

From tomorrow, it will be open to light vehicles ONLY at the following times: 8am-9am, 12pm-1pm, 3pm-4pm and overnight from 6pm-7am, and closed for the remainder of the day. 

We recommend limiting non-essential travel and working from home where possible. If you are travelling, please take care, keep your speed down and allow additional time to reach your destination. 


Supported re-entry is underway for evacuated residents and is directed by a placard structure based on risk: 


Red placards mean that entry is not permitted under any circumstances 


Yellow placards mean you may have temporary access during daytime hours to retrieve contents, but cannot stay overnight 

White placards (or no placard, or a white dot on or around your entryway) means your home is safe to re-enter. 

Nelson City Council will begin calling evacuated residents from tomorrow, Tuesday 23 August, to confirm the status of their homes. 


Cleanfill (soil and mud) that was deposited around homes by flooding can be disposed of at two sites: Stoke (corner of Main Road Stoke and Saxton Road – the old Circus set up location) or Miyazu Gardens (the northern end). 

These sites are for households and can accommodate small trucks and cars with trailers and will be open 8am–6pm. 

There is also an additional site at Vickerman Street (opposite Brusco Nelson) for commercial operators and large vehicles.   

Transfer stations around the region will accept flood-damaged goods for free for a period of two weeks from today, Monday 22 August 2022.

This is for goods that were damaged during the weather event during the week 15 to 21 August and customers will be asked to sign a declaration that the goods were damaged because of the flooding. 

Skips are being placed in the Nelson City area in places where the worst flood damage occurred, to allow for the disposal of small household items (i.e. toys, clothes, pots, pans, small appliances etc.). 

This includes the Nile Street, Wood, Tahuna and Atawhai areas, and we will monitor demand and place more skips if needed. 

Skips will be available for two weeks from Monday 22 August. Please only use these skips to dispose of small flood-damaged goods, it’s not the time to clear out your garage, please think of others in your community that have suffered damage to their homes and need the space. 

Additional options are being considered by Civil Defence for the disposal of larger flood-damaged items such as furniture, whiteware, carpets, and rugs, so please keep an eye out for more information.   


An additional reminder to continue to be kind, check on your neighbours and be patient with each other as we work towards recovery together.  

Nga mihi nui. 

 FAQs for returning home after evacuations 

 Q. What if my home is damaged?  

A. If you are able to (i.e. if your house has no placard or a yellow placard), you should take photos of all damage and speak to your insurance company as soon as possible.  

There will be insurance experts at the Incident Information Centre daily from 8:30am - 6:30pm if you prefer to speak to someone in person.  

 Q. Where can I go to for help?  

A. The Incident Information Centre is open from 8:30am – 6:30pm daily. It will remain at the Trafalgar Centre Nelson until 6:30pm tomorrow evening, Tuesday 23 August, following which it will move to the old iSite building Millers Acre Centre, Nelson from Wednesday 24 August.  

 Q. Is there someone I can talk to about insurance? 

A. Yes- there will be insurance experts daily at the Incident Information Centre to talk to you kanohi ki te kanohi (face to face). You can also call your insurance company if you prefer.  

You should be taking photos and talking to their insurer as soon as you can. 

 Q. Can I get cash from the Mayoral Relief Fund? 

A. The Fund will be open to any resident, ratepayer, business owner and not-for profit organisation in Nelson or Tasman regions that has suffered financial hardship as a result of the weather event. 

Details about how to apply will be made available soon. 

 Q. Can I get an emergency MSD payment?  

A. You may be eligible. MSD will be at the Incident Information Centre daily or you can call 0800 559 009.  

 Q. How long will we be in a state of emergency?  

A. At this stage, we are in a state of emergency until at least Wednesday 31 August. Basically, it just means Civil Defence have certain powers to make things happen to preserve community safety in an emergency.  

 Q: I am really stressed. Can I talk to someone? 

A. Yes, you can call or text 1737 for 24/7 for confidential support.

Nelson Tasman Emergency Management Facebook page

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